Emergency dispatch centres

Decision support to ensure the right response at the right time
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Having access to real-time video and shared situational awareness, along with structured operating procedures, empowers you to make well-informed and precise decisions.

Through virtual presence, you can ensure the correct treatment at the right time and secure both the caller and patient through proficient and skilled medical guidance. Real-time video frees up valuable time and and facilitates seamless communication, promoting a quick exchange of accurate information and fostering effective collaboration.

Our operational system gives valuable and high-quality operational support. You get a comprehensive overview of your resources, your crew's competence and courses, and shift reporting. The system allows you to uphold policies and procedures, and increase quality and standards in your dispatch operations.

You get complete control and insight of all processes, ensuring a common understanding of the situation in both everyday work and emergency situations.

Our solutions for the Emergency dispatch centres


A scalable, modular operations management system that helps you organise your workday.
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Secure, intuitive, and user-friendly live streaming from the scene of the incident.
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Jannie Gram Head of development and research, prehospital care, Northern region of Jutland

The use of video helps avoid unnecessary ambulance trips. We have a limited number of ambulances, and it is important that we make the best use of them. By using video consultations, we have detected that some incidents are not that serious and can be handled by a doctor. But we also have situations where the patients do not realise the severity of their condition and by virtual presence, we identify the need for emergency transportation.

Jannie Gram

Head of development and research, prehospital care, Northern region of Jutland

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