IncidentShare

Common situational awareness and optimal response through live video
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IncidentShare is a secure, intuitive and fast solution for reception, management and sharing of real-time video. It is developed in close collaboration with users within the fire and rescue, police, healthcare and insurance. Real-time video gives you a better overview of the incident and ensures that everyone quickly obtains common situational awareness.

Through a virtual presence, you are able to free up valuable time and ensure quick exchange of information and efficient collaboration. You are able to respond quickly to an emergency, send the right crew with the right equipment, skills and training. This way, you can manage the incident effectively, quickly assess the situation and coordinate appropriately.

IncidentShare gives you easy access to both live streaming and recordings and is easy to roll out to your users. The solution also performs well in areas with limited mobile coverage as the streaming protocols continuously adapt to the conditions.

With a secure video connection you improve communication between all parties involved, both internally and externally, and support the task response in an optimal manner.

Livestreaming enables us to establish common situational awareness across everyone involved in the incident. It allows incident command at the operations centre to see exactly what’s happening on scene. This accelerates decision-making and allows us to act proactively.

Christoffer Nygaard

Watch Commander, 1-1-2 Emergency Call and Operations Centre, Greater Copenhagen Fire Department
christofferChristoffer Nygaard Operations and development manager of the 112 alarm and operations centre of the Greater Copenhagen Fire Department
Incidentshare bicycle crash

Videolink & Channels


Videolink provides an easy-to-use tool for establishing video between a caller and the operator. It is fully browser based, both on your and the caller's end so there is no need for installation of an app on the caller’s device - you simply send out a text message from IncidentShare and when the caller opens the link you get real-time video from the device. 

Channels unite different sources of video and it is easy and secure to invite a third party to a video call either via predefined users or with links. This can be useful when there is a need for a third-party opinion or a specialist with a different professional background.

The solution can collect video from a wide variety of devices, including smartphones, vehicles, body cameras, surveillance cameras and drones. 

IncidentShare is able to collect location data and present it on the built-in map. If you are using a PTZ camera, it is easy and fast to control with the built-in PTZ control. IncidentShare supports various video formats such as WebRTC, RTSP, RTMP and more.

Secure live stream
IncidentShare runs on private servers in a secure virtualized environment. We make sure you get all the benefits of cloud solutions, but at the same time retain the security of always knowing where your data is. With WebRTC and high-level encryption, you can be sure that all your video streams are transmitted securely.
Incidentshare car crash secure live stream
operator sits in front of screens and points at live video from incidentshare

Integration
IncidentShare comes with a robust and standardised API that enables deep integration with your existing systems. Our solution contains a wide range of turnkey integrations and is easy to implement in any kind of workplace. This means you can enjoy the benefits of IncidentShare today, without having to immediately replace old systems.

Need advice on hardware?
We have extensive technical knowledge of standard and custom-built hardware that operates 24/7 – even in challenging conditions.
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close up of live stream on monitor
Policeofficer live stream with the incidentshare app

IncidentShare App
The IncidentShare app is designed to send and receive live video on tablets or smartphones. Your crew can quickly log in with a QR code and receive push notifications when a channel goes live. By using the IncidentShare app, dispatched personnel can mentally and tactically prepare for the task at an early stage.
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Got questions about IncidentShare?
  What is IncidentShare?
IncidentShare is a platform for streaming and securely sharing live video from the emergency site. It collects feeds from bodycams, vehicles, drones, fixed cameras, and mobile phones into one overview, giving commanders, crews, and specialists a shared picture of the incident in real time. 
  How does IncidentShare improve decision-making at an incident?
When commanders can see live video from the scene of the emergency rather than relying on verbal descriptions, situational awareness improves significantly. Crews are better prepared mentally before entering a scene, resource allocation becomes more accurate, and specialists can be brought in visually without being physically present. 
  What devices and video formats does IncidentShare support?
IncidentShare collects video from bodycams, vehicles, drones, fixed cameras, robots, and mobile phones. It supports WebRTC, RTSP, RTMP, RTMPS, WHIP, SRT, MPEGTS, and ONVIF formats, and is continuously expanding the list. All streams are accessible in one place across the platform. 
  Can video be shared with people outside our organisation?
Yes. Video streams and recorded sequences can be shared quickly and securely with colleagues, external authorities, or subject matter experts, either from predefined contact lists or via ad hoc invitations. Video never leaves the secure server when shared, meaning nothing is downloaded to local devices. 
  Does IncidentShare work in areas with poor mobile coverage?
Yes. IncidentShare is specifically optimised for limited mobile coverage. The streaming protocols continuously adapt to available bandwidth, making it reliable in rural or remote incident locations where connectivity is unstable.
  Is IncidentShare GDPR compliant and where is data hosted?
Yes. IncidentShare is hosted on servers within the EU and is fully GDPR compliant. It supports SSO, Active Directory user management, and multifactor authentication. The platform can be hosted in Bliksund's secure data centre or on-premises depending on your organisation's requirements.
  How quickly can our organisation get up and running with IncidentShare?
Setup and implementation is fast. IncidentShare is 100% browser-based on the client side, meaning no software installation is needed, your team can access and test it immediately from any browser. Organisations typically receive a test server to evaluate the platform before full deployment, allowing crews to try it in realistic conditions with minimal IT involvement.